**|** General terms and conditions
These general terms and conditions apply to every offer, reservation and agreement and delivery of services between SQUADT bv and the patientënt/customer, unless otherwise expressly agreed in writing by the parties.
SQUADT bv has its registered office at Waregem 13, 8790 and is registered in the Crossroads Bank for Enterprises under the number 0768.666.206.
Reservation & cancellation appointment
Reservations for an appointment can be made at the reception desk (Waregem, Ghent and Kortrijk), by phone (056/444.641), by mail (info@squadt.be) or online via our booking system https://squadt.be/nl/1/booking In case of cancellation of appointments less than 24h before the appointment itself, SQUADT reserves the right to charge for this appointment.Convention
All of our physical therapists are non-conventioned. Current information on rates and reimbursement can always be requested at the reception desk, by phone or by mail. For intervention of insurance and your health insurance, we always refer to the institution with which the patient/client is affiliated.Payment
If payment is not made by the specified due date, the patientënt/customer is entitled to ééone free reminder. If the e-mail address of the patient/client is known, this reminder will be sent by e-mail. If payment is not made by the deadline set in this first reminder, the following costs will be due:
- Interest on the outstanding amount at the interest rate as determined for late payment in commercial transactions (article 5 law 02/08/2002) from the date of the first reminder; A penalty clause for damages: This first reminder will be sent by e-mail.
- An indemnity clause equal to EUR 20.00 if the balance due is less than EUR 150.00; an indemnity clause equal to EUR 30 plus 10% of the balance due between EUR 150.01 and EUR 500.00 if the balance due is between EUR 150.01 and EUR 500. An indemnity clause equal to EUR 65 plus 5% of the amount due above EUR 500.01 if the balance due is above EUR 500.00, with a maximum of EUR 2,000.
Save correct info
The patient/client is responsible for providing complete and accurate information about his/her health status. For medical conditions that may affect treatment (e.g. injuries, chronic conditions), it is the responsibility of the patientënt/client to indicate this to the treating therapist in a timely manner.Trustworthiness and privacy of data during treatment/coaching
All information shared by the patiënt/client during the treatment or coaching session is kept confidential and subject to professional confidentiality. Data will only be shared with other healthcare providers if strictly necessary for treatment and with the consent of the patientënt/client.Liability in case of injury/injury
SQUADT is not liable for any damages or injuries incurred during the performance of treatment or coaching, except in cases of gross negligence or intentional acts. Patients/clients are responsible for wearing appropriate clothing and following instructions.Use of equipment and facilities
Patients/clients who use equipment or facilities within SQUADT are required to use them in accordance with staff instructions. SQUADT is not liable for injuries caused by improper use of the equipment.
Failure
Modifications
**|** Privacy Statement
1. Protection of personal and health data
This statement explains from how your personal data is collected, processed and used. SQUADT collects and processes data about you when you are treated and/or assisted by us as a patientënt or client, or contact us in any other way. If you are a supplier, your data or those of your contacts are processed as part of these activities, as well as when processing invoices and other accounting documents. Finally, data about you may be processed because it is or may be important for our activities, for example, in order to call on your advice or services.
2. Purpose of processing
It concerns the data communicated to us by you and which we need for your treatment and care as a patientënt or counseling as a client, for which you call upon us, such as your name and address, e-mail address and all other data in that connection, in particular the data related to your health. Usually this data is directly transmitted by yourself, but it is also possible that we obtain this data from other parties such as your general practitioner or other specialists.
The data may also relate to your leisure activities or consumption habits, especially when they may be related to your care. Financialële data must be processed as part of accounting processing. Data about your job and activities are processed as part of communications or public relations.
We collect this data both when you complete our paper forms and when you do so electronically.
Some personal data may be further used for financialële processing of your treatment. For accounting processing, no further immediately identifiable data are used.
In certain cases, employees also have access to certain personal data, for example when recording appointments. The purpose of this processing is to facilitate the smooth running of the practice operation and to give the physical therapist sufficient time to devote to the patientsëns. These employees are also required to maintain confidentiality, and have no more access to your data than is strictly necessary to perform their duties. Other healthcare providers at SQUADT are also bound by professional confidentiality and also have access only to that data necessary to perform their part of the care.
3. Retention period
4. Basis of data processing
The contractual relationship is also the basis for processing data on suppliers.
Where the processing is not necessary to carry out the contractual relationship, as in the case of communication, it is based on our legitimate interests as healthcare providers, in particular freedom of association and information. In doing so, it is always ensured that a balance exists between our and your interests.
5. Sharing of data
If you have given your informed consent, this information will be made available digitally to other healthcare providers in a secure manner. Only if you enter into a treatment relationship with these healthcare providers, will they also have effective access to your data.
In the context of legal obligations such as reimbursements of assistance provided by insurance institutions, certain data will also be shared with your own health insurance fund, or for non-insured patients at the expense of the PCSW, with your own PCSW.
For cooperation in scientific research, data may also be processed. All processing is done by agencies that have the correct permissions and authorizations to process these data. Data are aggregated and all measures are taken so that they cannot be traced back to individuals.
6. Your rights as a patient or client
If you suspect a violation of the processing of your personal data and your doctor or health care provider cannot provide you with a solution, you have the possibility to file a complaint with the Data Protection Authority.
7. Security
8. Changes